Customer Return Policy
You have up to a minimum of 30 days after the delivery of the product to return purchases except Books, sheet music, downloadable products and custom art and Giclee's. And there are no refunds on music downloads, sheet music and or Music CD's if plastic wrapping is opened. All refundable items should be in its original condition (unwashed and undamaged) and shiped in it's original box with all the original packaging intact including all packaging, paperwork, manuals, tags, labels, cords, batteries and accessories.
Non-defective merchandise will be credited at original invoice price less shipping, handling, and restocking fees of 15%.
Merchandise must to be returned in original manufacturer box, with enclosed documentation (including a copy of the invoice or packing slip) and all parts.
Please login to your account dashboard in LiveShopBuy.com and click on RMA(Return Merchandise Authorization) and complete your request.
Please be aware that shipping and handling charges are non-refundable.